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Customer Relations Representative - State Farm Agent Team Member

Full Time in Burnsville, MN

Benefits
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Keith Nederhoed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
WHAT MAKES OUR AGENCY UNIQUE
  • People often say culture is important to a place they work; ask anyone on our team if they look forward to coming to work or dread it? I think you'll know their answer!
  • We work hard and play hard!
BENEFITS AND PERKS
  • 401K Retirement
  • Salaried base pay + Uncapped Commissions + Bonuses
  • Bonuses can include trips!
  • Health Insurance
  • Dental & Vision Insurance
  • Life & Disability Insurance
  • Paid Holidays, including your birthday off
  • Sick Leave and PTO
  • You do not have to work on Saturdays or Sundays
Compensation $36,000.00 - $54,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none