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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzy Harnish

October 31, 2025

5  out of  5
rating by Suzy Harnish
"Walker explained clearly what State Farm offers for both auto and car insurance. He answered my questions and offers additional information that assisted me in making a wise decision. I am now saving money and receiving additional coverage. Thank you Walker Bakken!"
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Heidi A

October 31, 2025

5  out of  5
rating by Heidi A
"Just wow! I was dreading how to figure out switching my car insurance to State Farm and it turned out to be the best experience ever - Derek Hanson at the Burnsville branch is a rock star! Not only did he guide me through what I needed to know, he thoughtfully ensured that I understood my options. Outcome was saving money on my premium with better options! And we had a delightful conversation to boot! Thank you Derek and State Farm."
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Debra Walsh

October 30, 2025

5  out of  5
rating by Debra Walsh
"Derek Hanson reached out after my request for a quote on home and auto insurance. He was persistent and patient as I waited for a claim to be settled with my previous insurance company. He provided everything I needed to make the decision to switch to State Farm after being dissatisfied with my previous insurance company. He was pleasant and easy to work with. I appreciate his help and I look forward to a continued positive experience with State Farm. Thank you Derek."
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Nasteho Adan

October 30, 2025

5  out of  5
rating by Nasteho Adan
"I received excellent service from Thatcher Riggins. He was very pleasant, patient, and understanding, which made the entire process smooth and stress-free."
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Summer Thompson

October 28, 2025

5  out of  5
rating by Summer Thompson
"Derek was great to work with! He helped me understand all the details of my auto and renters insurance policies and made the process super easy. He found us great coverage at an affordable price, and I really appreciated how helpful and patient he was when answering my questions. Highly recommend!"
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Reef Jacobs

October 25, 2025

1  out of  5
rating by Reef Jacobs
"This insurance agent denied coverage based solely on my credit report. This is illegal. While a credit report may be considered in determining rates it may not be the sole reason for denial. To be perfectly honest my credit is listed as fair but I also have an impeccable driving record. My only infraction was a speeding ticket 12 years ago and the only claim filed in the last decade was for a cracked windshield. I was also previously a State Farm customer for over 5 years in the past. There are much better insurance options out there. Had zero issues with Progressive, General, Root, and Geico."
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Nawal A

October 24, 2025

5  out of  5
rating by Nawal A
"I recently switched over to State Farm and the process was incredibly smooth from start to finish. Adam made everything feel seamless! He was efficient, knowledgeable, and walked me through each step without any hassle or confusion. I really appreciated how easy he made the transition. Highly recommend working with State Farm and especially Adam for anyone looking to switch!"
We responded:
"Hi Nawal, thank you so much for the review! Glad that Adam could make the switch to our office very seamless. Welcome to State Farm!"
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Eugene Gonzales

October 15, 2025

5  out of  5
rating by Eugene Gonzales
"Most of my interactions were by text or email. Derek was quick to respond to my questions. The only phone conversation we had was to provide my payment information. We got home and auto insurance at almost half of the cost of our previous policies."
We responded:
"Thank you for the review Eugene! Glad we could cut your insurance costs in half! "
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robert thompson

October 13, 2025

5  out of  5
rating by robert thompson
"Straight to the facts, saved me money with exceptional coverage."
We responded:
"Hi Robert, thank you so much for the review! Glad we could get you exceptional coverage and save you money on your insurance at the same time! "
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Jason

October 6, 2025

5  out of  5
rating by Jason
"I can’t say enough good things about my experience with Keith Nederhoed’s State Farm team — especially Walker, who was absolutely incredible to work with. After my neighbor mentioned I might be overpaying for home insurance, I reached out for a quote and was blown away. Not only did I save well over $1,000 a year, but I also ended up with MUCH better coverage for my home, auto, and umbrella policies. The entire process was smooth, fast, and surprisingly enjoyable — words I never thought I’d use for insurance! Walker was a true professional — knowledgeable, transparent, and so genuinely kind. He answered every single one of my questions clearly and directly, never dodging or rushing through explanations. You can tell when someone cares about people and takes pride in doing what’s right, and that’s exactly the impression Walker left on me. He followed up every step of the way and made changing insurance companies EXTREMELY easy. I still can’t believe how easy it was to start saving so much $$$ and receive so much better coverage, so quickly! It’s rare these days to find this level of honesty, warmth, and expertise in any industry. I’m genuinely grateful I reached out to Keith and Walker — they’ve definitely earned my trust. If you’re even thinking about checking your rates, do yourself a favor and call Keith Nederhoed’s team at State Farm. You’ll be glad you did."
We responded:
"Jason, thank you for your review! This might be the best one we have gotten yet. So glad we could help you out. Thank you for trusting us with your insurance needs!"
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Amanda Livingston

October 1, 2025

5  out of  5
rating by Amanda Livingston
"Derek Hanson was great. He answered every question I had and gave me peace of mind with my home / auto coverage and life policy."
We responded:
"Thank you for your review Amanda! So glad we could help you with all of your insurance needs including auto and life insurance! "
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Kate & Dan Megears

September 25, 2025

5  out of  5
rating by Kate & Dan Megears
"Derek Hanson made the process very easy to get signed up and setup with State Farm. I spoke to him late Aug/ early Sept and told him that we should meet on 9/24/25 at 9:30am. He checked in prior to the date to make sure we were still on for that and also promptly called me on the 24th. We were all said and done in 20 minutes. This kind of service is not common today and I really appreciated this experience!! Dan"
We responded:
"Thank you Dan for the kind words about Derek! So glad we could help you with your insurance!"
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Sheila Higbe

September 19, 2025

5  out of  5
rating by Sheila Higbe
"Derek Hanson was great to work with, he gave great explanations and made sure we understood our new policies. Thank you very much for working with us on this insurance purchase. We saved a lot of money, have a better product, and improved peace of mind. We have recommended you to our adult children as well for their home and auto coverage needs."
We responded:
"Thank you for the review Sheila! I am glad we could provide you better coverage and save you a lot of money on your insurance. Thank you for recommending us to your family!"
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Timm Dondero

September 16, 2025

5  out of  5
rating by Timm Dondero
"Great attitude, most definitely recommended Derek for the #1 agent"
We responded:
"Thank you for the review Timm, Derek is fantastic!"
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Tom Morden

September 12, 2025

5  out of  5
rating by Tom Morden
"Adam helped us quote replacement coverage for our home, auto, and umbrella policies. He was very easy to work with and got us more coverage for a lower premium. Very happy with the results."
We responded:
"Thank you, Tom, for the 5-star rating! We're thrilled to hear that Adam provided excellent service, helped you increase coverage, and reduce premiums. We appreciate your kind words and we're glad you're pleased with the results. "
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Blake Buck

September 12, 2025

5  out of  5
rating by Blake Buck
"I spoke with Derek about possibly switching insurance company’s. He was great to work with and very friendly. Derek was able to save me tons on my car insurance and even get me better coverage than before. Couldn’t be happier."
We responded:
"Thank you so much, Blake, for your kind words and 5-star rating! We are thrilled to hear that Derek was able to assist you in saving money on your car insurance while providing better coverage. We truly appreciate your feedback and are here to help anytime. |"
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Kaya Boettcher

September 9, 2025

5  out of  5
rating by Kaya Boettcher
"Derek was super helpful and easy to work with. He explained everything thoroughly and got me the best deal for what I need!"
We responded:
"Thank you so much, Kaya, for your 5-star rating! We are thrilled to hear that Derek provided you with excellent service, explaining everything thoroughly and securing the best deal for your needs. We truly appreciate your feedback! "
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Sheila Boodry

August 29, 2025

5  out of  5
rating by Sheila Boodry
"My exploration to find a new carrier for home and auto insurance was a nightmare. Then I took a call from State Farm agent, Adam Cook. From May until September we spoke, no pressure, no BS. Adam is professional and patient. Not only do I recommend him, he transformed my thoughts about the Insurance industry. I found an agent! Thank you Adam Cook, you are a breath of fresh-"
We responded:
"Thank you for your 5-star rating! We're thrilled to hear about your positive experience with State Farm agent Adam. We appreciate your kind words and are glad that Adam was able to assist you effectively and with professionalism. Your recommendation means a lot to us. Thank you for choosing State Farm!"
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Robert Lichtsinn

August 27, 2025

5  out of  5
rating by Robert Lichtsinn
"Derek is real pleasure to work with. He has all the right answers. Thank you again Derek"
We responded:
"Thank you for the 5-star rating, Robert! We are thrilled to hear that you found Derek to be a pleasure to work with and that he provided all the right answers. We appreciate your feedback!"
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John Kreeger

August 25, 2025

5  out of  5
rating by John Kreeger
"Derek provided amazing customer service and made me switch insurance companies. I value customer service above most other things and I couldn't imagine another company providing better than I received."
We responded:
"Thank you so much, John, for the kind words and the 5-star rating! We're thrilled to hear that Derek's customer service made such a positive impact on your insurance experience. We're grateful for your appreciation of our commitment to exceptional customer service. "
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Arniel Rivera

August 13, 2025

5  out of  5
rating by Arniel Rivera
"It was a great experiencied. Derek was very kind and nice about the whole service and answer every question that I had."
We responded:
"Thank you, Arniel, for the 5-star rating! We're thrilled to hear that you had a great experience with Derek. We appreciate your kind words and are happy that all your questions were answered. "
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Paula Barnes

August 7, 2025

5  out of  5
rating by Paula Barnes
"Derrick was great"
We responded:
"Derek is great! Thank you for the review!! "
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Kaitlin Litke

August 1, 2025

5  out of  5
rating by Kaitlin Litke
"Derek was great! Helped me safe a ton of money! He even helped get my old insurance plan canceled! Very helpful and great to work with!"
We responded:
"Thank you for the 5-star rating, Kaitlin! We are thrilled to hear that Derek was able to save you money and provide excellent customer service by helping you cancel your old insurance plan. We appreciate your kind words and look forward to assisting you in the future. "
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Lucas Rase

July 21, 2025

5  out of  5
rating by Lucas Rase
"Derek provided prompt and quick service to help provide me my wide range of insurances that I needed. Thanks!"
We responded:
"Thank you, Lucas, for your 5-star rating! We appreciate your kind words about Derek's prompt and quick service in providing you with the wide range of insurances you needed. We're glad to hear about your positive experience!"
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Elizabeth Sofia! (Elizabeth)

July 11, 2025

5  out of  5
rating by Elizabeth Sofia! (Elizabeth)
"I worked with Adam Cook and he helped me get the best possible coverage for the best price for me. Knowing I can adjust it or add rental insurance is peace of mind because life is constantly changing and so are insurance needs. I learned so much about insurance coverage from Adam that I feel confident that I made the right choice switching to State Farm. I know if I have any questions I can call their office and get help I need with my insurance. Anyone who is thinking about switching insurance companies, I recommend doing the research and talking to someone like Adam."
We responded:
"Dear Elizabeth, Thank you for the wonderful 5-star rating! We are thrilled to hear that Adam Cook provided you with the best coverage at the best price and that you feel confident with your insurance choice. We appreciate your recommendation and are here to assist with any questions you may have."