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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan J

February 6, 2026

5  out of  5
rating by Megan J
"Derek provided great customer service! He provided us with multiple plans to review and ensured that we had the best coverage at an affordable rate."
We responded:
"Hi Megan, thank you so much for your review! I am glad we found the perfect plan for you!"
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Jacy Bohol

January 29, 2026

5  out of  5
rating by Jacy Bohol
"I cannot recommend Walker Bakken at State Farm highly enough! What started as a simple RV insurance quote through Rocket Money turned into moving my entire portfolio - Home, Auto, Umbrella and RV to State Farm because of him. ​Walker was incredibly patient and thorough. He didn't just give me a quote; he walked me through detailed comparison of my existing policies versus State Farm’s equivalent and even showed me what 'enhanced' coverage would look like. I never felt pressured; he simply provided the options and supported my decision-making process. In the end, I switched and saved over $2,500 while getting better protection than I had before. If you want an agent who actually assists rather than sells, call Walker."
We responded:
"Thank you so much for the great review! I can't believe we were able to save you that much money, that's amazing!!!"
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Steven Weeks

January 29, 2026

5  out of  5
rating by Steven Weeks
"I had a very good experience with Walker. He was helpful answered all my questions and concerns and was courteous and professional. Steve"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Savanna Milbee

January 20, 2026

5  out of  5
rating by Savanna Milbee
"Adam not only helped me lower my rate 25%, but also helped me understand everything I was opting in for. He was easy to work with, helpful, and provided great customer service as well."
We responded:
"Savanna, thank you for the review! Adam is fantastic to work with. Thank you for the kind words about him!"
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Becky Howe

January 19, 2026

5  out of  5
rating by Becky Howe
"Walker was great to work with. He answered all my questions and explained everything thoroughly. I was just planning on switching our auto insurance but ended up switching homeowners as well. Highly recommend."
We responded:
"Becky, thank you for your review. Glad that Walker could help you with both your auto and home insurance needs!"
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Barbara Wierschem

December 11, 2025

5  out of  5
rating by Barbara Wierschem
"I worked with Walker. I found him knowledgeable, helpful, polite and business-like but very pleasant. I enjoyed and will enjoy working with him in the future. Thank you Walker, for helping me."
We responded:
"Hi Barbara, thank you for the review. Very nice words about Walker - much appreciated! "
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Becky LaMere

December 10, 2025

4  out of  5
rating by Becky LaMere
"Walker Bakken was very informative about the auto and homeowner insurance quotes I requested and I did go with him on the auto insurance."
We responded:
"Hi Becky! Thank you so much for your review. Walker is a wealth of information when it comes to auto and home insurance quotes!"
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Shirley Hill

December 5, 2025

5  out of  5
rating by Shirley Hill
"Derek N was very informative and worked to get us a significant savings through State Farm. Thanks too him we can almost meet our budget goals."
We responded:
"Shirley, thank you for the review! So glad Derek could help you save money on your insurance! "
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Stacy cole

November 12, 2025

5  out of  5
rating by Stacy cole
"When State Farm reached out to me , originally about auto insurance. I talked to a very personal man in the Burnsville office , Our agent was Derrick,Hansen he was very helpful , answered my many questions and found the best policy for us that was comparable to the one we had . He found us a cheaper policy, yet it was better than our previous one ! I talked to him a couple of times with questions and he always took time to talk with me ! He was great , we decided to switch our Renters Policy over to State Farm as well . Good price as well , pretty compatible. So it was all easy to do . He made everything go smoothly . Very happy with everything , glad we decided to go with State Farm. Thanks Derrick from Burnsville office ! Stacy Cole"
We responded:
"Hi Stacy, thank you so much for your review! Derek is absolutely fantastic to work with! Very glad we could help you make the switch to our State Farm office! "
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Susan Leah

November 6, 2025

5  out of  5
rating by Susan Leah
"Very informative, fast and efficient. Listen to my needs and provided great insurance solutions."
We responded:
"Hi Susan! Thank you so much for leaving us a review! "
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Suzy Harnish

October 31, 2025

5  out of  5
rating by Suzy Harnish
"Walker explained clearly what State Farm offers for both auto and car insurance. He answered my questions and offers additional information that assisted me in making a wise decision. I am now saving money and receiving additional coverage. Thank you Walker Bakken!"
We responded:
"Hi Suzy! Thank you so much for the review. Glad Walker could help with saving money on your auto insurance and get you additional coverage!"
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Debra Walsh

October 30, 2025

5  out of  5
rating by Debra Walsh
"Derek Hanson reached out after my request for a quote on home and auto insurance. He was persistent and patient as I waited for a claim to be settled with my previous insurance company. He provided everything I needed to make the decision to switch to State Farm after being dissatisfied with my previous insurance company. He was pleasant and easy to work with. I appreciate his help and I look forward to a continued positive experience with State Farm. Thank you Derek."
We responded:
"Hi Debra! Thank you for your review! Persistently patient - that's fantastic! So glad you made the switch to State Farm!"
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Nasteho Adan

October 30, 2025

5  out of  5
rating by Nasteho Adan
"I received excellent service from Thatcher Riggins. He was very pleasant, patient, and understanding, which made the entire process smooth and stress-free."
We responded:
"Hi Nasteho! Thank you for the review. Thatcher is the man! So glad we could make the process of switching smooth and stress-free!"
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Summer Thompson

October 28, 2025

5  out of  5
rating by Summer Thompson
"Derek was great to work with! He helped me understand all the details of my auto and renters insurance policies and made the process super easy. He found us great coverage at an affordable price, and I really appreciated how helpful and patient he was when answering my questions. Highly recommend!"
We responded:
"Hi Summer! Thank you for leaving us a review! Glad that Derek could help you get great coverage on your auto and renters insurance!"
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Reef Jacobs

October 25, 2025

1  out of  5
rating by Reef Jacobs
"This insurance agent denied coverage based solely on my credit report. This is illegal. While a credit report may be considered in determining rates it may not be the sole reason for denial. To be perfectly honest my credit is listed as fair but I also have an impeccable driving record. My only infraction was a speeding ticket 12 years ago and the only claim filed in the last decade was for a cracked windshield. I was also previously a State Farm customer for over 5 years in the past. There are much better insurance options out there. Had zero issues with Progressive, General, Root, and Geico."
We responded:
"Hi Reef! Thank you for taking the time to leave us a review! We want to clarify that while credit reports may be one factor in underwriting, coverage decisions are based on multiple criteria, including driving history and claims. We strive to offer fair and accurate assessments for all applicants. We appreciate you sharing your experience and wish you the best in finding coverage that meets your needs."
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Nawal A

October 24, 2025

5  out of  5
rating by Nawal A
"I recently switched over to State Farm and the process was incredibly smooth from start to finish. Adam made everything feel seamless! He was efficient, knowledgeable, and walked me through each step without any hassle or confusion. I really appreciated how easy he made the transition. Highly recommend working with State Farm and especially Adam for anyone looking to switch!"
We responded:
"Hi Nawal, thank you so much for the review! Glad that Adam could make the switch to our office very seamless. Welcome to State Farm!"
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Eugene Gonzales

October 15, 2025

5  out of  5
rating by Eugene Gonzales
"Most of my interactions were by text or email. Derek was quick to respond to my questions. The only phone conversation we had was to provide my payment information. We got home and auto insurance at almost half of the cost of our previous policies."
We responded:
"Thank you for the review Eugene! Glad we could cut your insurance costs in half! "
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robert thompson

October 13, 2025

5  out of  5
rating by robert thompson
"Straight to the facts, saved me money with exceptional coverage."
We responded:
"Hi Robert, thank you so much for the review! Glad we could get you exceptional coverage and save you money on your insurance at the same time! "
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Jason

October 6, 2025

5  out of  5
rating by Jason
"I can’t say enough good things about my experience with Keith Nederhoed’s State Farm team — especially Walker, who was absolutely incredible to work with. After my neighbor mentioned I might be overpaying for home insurance, I reached out for a quote and was blown away. Not only did I save well over $1,000 a year, but I also ended up with MUCH better coverage for my home, auto, and umbrella policies. The entire process was smooth, fast, and surprisingly enjoyable — words I never thought I’d use for insurance! Walker was a true professional — knowledgeable, transparent, and so genuinely kind. He answered every single one of my questions clearly and directly, never dodging or rushing through explanations. You can tell when someone cares about people and takes pride in doing what’s right, and that’s exactly the impression Walker left on me. He followed up every step of the way and made changing insurance companies EXTREMELY easy. I still can’t believe how easy it was to start saving so much $$$ and receive so much better coverage, so quickly! It’s rare these days to find this level of honesty, warmth, and expertise in any industry. I’m genuinely grateful I reached out to Keith and Walker — they’ve definitely earned my trust. If you’re even thinking about checking your rates, do yourself a favor and call Keith Nederhoed’s team at State Farm. You’ll be glad you did."
We responded:
"Jason, thank you for your review! This might be the best one we have gotten yet. So glad we could help you out. Thank you for trusting us with your insurance needs!"
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Amanda Livingston

October 1, 2025

5  out of  5
rating by Amanda Livingston
"Derek Hanson was great. He answered every question I had and gave me peace of mind with my home / auto coverage and life policy."
We responded:
"Thank you for your review Amanda! So glad we could help you with all of your insurance needs including auto and life insurance! "
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Kate & Dan Megears

September 25, 2025

5  out of  5
rating by Kate & Dan Megears
"Derek Hanson made the process very easy to get signed up and setup with State Farm. I spoke to him late Aug/ early Sept and told him that we should meet on 9/24/25 at 9:30am. He checked in prior to the date to make sure we were still on for that and also promptly called me on the 24th. We were all said and done in 20 minutes. This kind of service is not common today and I really appreciated this experience!! Dan"
We responded:
"Thank you Dan for the kind words about Derek! So glad we could help you with your insurance!"
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Sheila Higbe

September 19, 2025

5  out of  5
rating by Sheila Higbe
"Derek Hanson was great to work with, he gave great explanations and made sure we understood our new policies. Thank you very much for working with us on this insurance purchase. We saved a lot of money, have a better product, and improved peace of mind. We have recommended you to our adult children as well for their home and auto coverage needs."
We responded:
"Thank you for the review Sheila! I am glad we could provide you better coverage and save you a lot of money on your insurance. Thank you for recommending us to your family!"
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Timm Dondero

September 16, 2025

5  out of  5
rating by Timm Dondero
"Great attitude, most definitely recommended Derek for the #1 agent"
We responded:
"Thank you for the review Timm, Derek is fantastic!"
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Tom Morden

September 12, 2025

5  out of  5
rating by Tom Morden
"Adam helped us quote replacement coverage for our home, auto, and umbrella policies. He was very easy to work with and got us more coverage for a lower premium. Very happy with the results."
We responded:
"Thank you, Tom, for the 5-star rating! We're thrilled to hear that Adam provided excellent service, helped you increase coverage, and reduce premiums. We appreciate your kind words and we're glad you're pleased with the results. "
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Blake Buck

September 12, 2025

5  out of  5
rating by Blake Buck
"I spoke with Derek about possibly switching insurance company’s. He was great to work with and very friendly. Derek was able to save me tons on my car insurance and even get me better coverage than before. Couldn’t be happier."
We responded:
"Thank you so much, Blake, for your kind words and 5-star rating! We are thrilled to hear that Derek was able to assist you in saving money on your car insurance while providing better coverage. We truly appreciate your feedback and are here to help anytime. |"