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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Bjork

March 25, 2026

5  out of  5
rating by John Bjork
"Adam did a awesome job very easy to talk to"
We responded:
"Hi Joh, thank you for the kind words, glad we could get you covered!"
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David Han

March 24, 2026

5  out of  5
rating by David Han
"It was a great experience working with this office. Derek was the man! Answered all my questions patiently and with such enthusiasm. I feel taken care of - 5 star service for sure!"
We responded:
"Hi David, thanks for the 5-star review! Derek always brings the energy to the office!"
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Patti Rantala

March 11, 2026

5  out of  5
rating by Patti Rantala
"Walker did a great job on helping me decide which coverage fit me best! Also he was fun to talk with! State Farm has always been a great company."
We responded:
"Thank you for the 5-star review, Patti! Walker is always a budding conversationalist when it comes to coverage! "
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Donna Patske

March 5, 2026

5  out of  5
rating by Donna Patske
"Adam was great and he followed up with me. He was great to work with"
We responded:
"Hi Donna, thank you for the review. Glad Adam could provide great service!"
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Vern Butzine

February 24, 2026

5  out of  5
rating by Vern Butzine
"Derek did a great job working with us. He did everything we asked him for. Very prompt on getting back to us. Would highly recommend him ."
We responded:
"Thank you for the kind review, Derek is an awesome member of our team!"
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Jeff Kadrlik

February 24, 2026

5  out of  5
rating by Jeff Kadrlik
"Walker was excellent to work with. Helpful and informative."
We responded:
"Hi Jeff, thank you for the review. Walker has a wealth of knowledge if you ever have any questions!"
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Lisa Perez

February 19, 2026

5  out of  5
rating by Lisa Perez
"Very friendly and informative"
We responded:
"Hi Lisa, thank you for the kind review, glad we could help!"
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Hildie Baumann

February 18, 2026

5  out of  5
rating by Hildie Baumann
"Dereck was super helpful and explained everything in a manner that made it very easy to understand"
We responded:
"Hi Hildie, thank you for the review! Derek is a great, knowledgeable resource and we're glad we could help you out. "
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Melanie Fillyaw

February 14, 2026

5  out of  5
rating by Melanie Fillyaw
"Walker is amazing- thorough and knowledgeable. His help with a complicated condo situation was MUCH appreciated!"
We responded:
"Hi Melanie, thanks so much for the review! Glad Walker covered all bases and glad we could help. "
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Chris Olesen

February 11, 2026

5  out of  5
rating by Chris Olesen
"Derek was very thorough in answering my questions and providing real world in-site regarding all the scenarios of auto coverage."
We responded:
"Hi Chris, thanks so much for the kind words. Glad Derek could guide you through the in's and out's of auto coverage!"
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Gerald Bellin

February 11, 2026

5  out of  5
rating by Gerald Bellin
"After searching for insurance quotes, Walker contacted me for important updates that my old insurance company had not reviewed in over a year.He was super helpful getting me and my family the right coverage for our needs. Walker in my book goes above and beyond to make sure your back is covered and you feel comfortable making the choices on your policies. I want to thank Walker again for his patience and expertise. Like the commercial jingle says... And like a good neighbor,State Farm is There! in this case it was Walker👍."
We responded:
"Hi Gerald, thank you for the review. Like a good neighbor, Walker will be there! "
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Rachel Lucas

February 11, 2026

5  out of  5
rating by Rachel Lucas
"Adam was gr throughout the entire process. He is very professional and he made me feel valued."
We responded:
"Hi Rachel, thank you so much for the review. Adam is an absolute professional when it comes to insurance!"
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Megan J

February 6, 2026

5  out of  5
rating by Megan J
"Derek provided great customer service! He provided us with multiple plans to review and ensured that we had the best coverage at an affordable rate."
We responded:
"Hi Megan, thank you so much for your review! I am glad we found the perfect plan for you!"
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Jacy Bohol

January 29, 2026

5  out of  5
rating by Jacy Bohol
"I cannot recommend Walker Bakken at State Farm highly enough! What started as a simple RV insurance quote through Rocket Money turned into moving my entire portfolio - Home, Auto, Umbrella and RV to State Farm because of him. ​Walker was incredibly patient and thorough. He didn't just give me a quote; he walked me through detailed comparison of my existing policies versus State Farm’s equivalent and even showed me what 'enhanced' coverage would look like. I never felt pressured; he simply provided the options and supported my decision-making process. In the end, I switched and saved over $2,500 while getting better protection than I had before. If you want an agent who actually assists rather than sells, call Walker."
We responded:
"Thank you so much for the great review! I can't believe we were able to save you that much money, that's amazing!!!"
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Steven Weeks

January 29, 2026

5  out of  5
rating by Steven Weeks
"I had a very good experience with Walker. He was helpful answered all my questions and concerns and was courteous and professional. Steve"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Savanna Milbee

January 20, 2026

5  out of  5
rating by Savanna Milbee
"Adam not only helped me lower my rate 25%, but also helped me understand everything I was opting in for. He was easy to work with, helpful, and provided great customer service as well."
We responded:
"Savanna, thank you for the review! Adam is fantastic to work with. Thank you for the kind words about him!"
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Becky Howe

January 19, 2026

5  out of  5
rating by Becky Howe
"Walker was great to work with. He answered all my questions and explained everything thoroughly. I was just planning on switching our auto insurance but ended up switching homeowners as well. Highly recommend."
We responded:
"Becky, thank you for your review. Glad that Walker could help you with both your auto and home insurance needs!"
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Barbara Wierschem

December 11, 2025

5  out of  5
rating by Barbara Wierschem
"I worked with Walker. I found him knowledgeable, helpful, polite and business-like but very pleasant. I enjoyed and will enjoy working with him in the future. Thank you Walker, for helping me."
We responded:
"Hi Barbara, thank you for the review. Very nice words about Walker - much appreciated! "
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Becky LaMere

December 10, 2025

4  out of  5
rating by Becky LaMere
"Walker Bakken was very informative about the auto and homeowner insurance quotes I requested and I did go with him on the auto insurance."
We responded:
"Hi Becky! Thank you so much for your review. Walker is a wealth of information when it comes to auto and home insurance quotes!"
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Shirley Hill

December 5, 2025

5  out of  5
rating by Shirley Hill
"Derek N was very informative and worked to get us a significant savings through State Farm. Thanks too him we can almost meet our budget goals."
We responded:
"Shirley, thank you for the review! So glad Derek could help you save money on your insurance! "
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Stacy cole

November 12, 2025

5  out of  5
rating by Stacy cole
"When State Farm reached out to me , originally about auto insurance. I talked to a very personal man in the Burnsville office , Our agent was Derrick,Hansen he was very helpful , answered my many questions and found the best policy for us that was comparable to the one we had . He found us a cheaper policy, yet it was better than our previous one ! I talked to him a couple of times with questions and he always took time to talk with me ! He was great , we decided to switch our Renters Policy over to State Farm as well . Good price as well , pretty compatible. So it was all easy to do . He made everything go smoothly . Very happy with everything , glad we decided to go with State Farm. Thanks Derrick from Burnsville office ! Stacy Cole"
We responded:
"Hi Stacy, thank you so much for your review! Derek is absolutely fantastic to work with! Very glad we could help you make the switch to our State Farm office! "
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Susan Leah

November 6, 2025

5  out of  5
rating by Susan Leah
"Very informative, fast and efficient. Listen to my needs and provided great insurance solutions."
We responded:
"Hi Susan! Thank you so much for leaving us a review! "
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Suzy Harnish

October 31, 2025

5  out of  5
rating by Suzy Harnish
"Walker explained clearly what State Farm offers for both auto and car insurance. He answered my questions and offers additional information that assisted me in making a wise decision. I am now saving money and receiving additional coverage. Thank you Walker Bakken!"
We responded:
"Hi Suzy! Thank you so much for the review. Glad Walker could help with saving money on your auto insurance and get you additional coverage!"
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Debra Walsh

October 30, 2025

5  out of  5
rating by Debra Walsh
"Derek Hanson reached out after my request for a quote on home and auto insurance. He was persistent and patient as I waited for a claim to be settled with my previous insurance company. He provided everything I needed to make the decision to switch to State Farm after being dissatisfied with my previous insurance company. He was pleasant and easy to work with. I appreciate his help and I look forward to a continued positive experience with State Farm. Thank you Derek."
We responded:
"Hi Debra! Thank you for your review! Persistently patient - that's fantastic! So glad you made the switch to State Farm!"
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Nasteho Adan

October 30, 2025

5  out of  5
rating by Nasteho Adan
"I received excellent service from Thatcher Riggins. He was very pleasant, patient, and understanding, which made the entire process smooth and stress-free."
We responded:
"Hi Nasteho! Thank you for the review. Thatcher is the man! So glad we could make the process of switching smooth and stress-free!"