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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of G B

G B

January 9, 2025

5  out of  5
rating by G B
"Derek did a great job at explaining things and helping with my coverages."
We responded:
"Glad to hear Derek did a great job explaining everything and going over your coverages! "
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B D

January 8, 2025

5  out of  5
rating by B D
"I can’t recommend Thatcher Riggin @ State Farm highly enough! I had tried switching my car and home insurance numerous times in the past, but no one was ever able to beat what I was paying—until I called Thatcher. He not only found me better coverage but also saved me an incredible 32% on my premiums! His expertise and dedication made all the difference. The process was quick, seamless, and so much better than I expected. If you’re looking for an agent who will truly deliver results, Thatcher is the one to call!"
We responded:
"Thatcher is the man! So glad we could help get you better coverage on your home insurance and auto insurance AND save you money. Amazing!"
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Chia Xiong

January 3, 2025

5  out of  5
rating by Chia Xiong
"Very satisfied with the communication and service provided by this agent."
We responded:
"High level communication and top notch service is what we strive for. Thanks for the review!"
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George Boles

January 2, 2025

5  out of  5
rating by George Boles
"Had a great meeting with Derek to switch our coverage over to State Farm. I highly recommend Derek and his agency."
We responded:
"Thanks for taking the time to leave a review. We really appreciate it! "
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Richard Lathrop

December 26, 2024

5  out of  5
rating by Richard Lathrop
"My service with State Farm Agcy In, Burnsville, Mn, has been 5 Stars every day with, Agent Tyler Giboe, he has responded to every question I have asked for on policy issues. After several quotes, Tyler has meet every issue I had, so we could close the polices for Auto and Renters. You have a Five Star Agent in Tyler Giboe. Thank You - Richard D. Lathrop -Wanamingo, MN"
We responded:
"Thanks so much for the feedback back Tyler! Glad we could help take care of your auto and renters insurance. We agree, he is 5 stars in our book too!"
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Fathiya Mohamed

December 20, 2024

5  out of  5
rating by Fathiya Mohamed
"I really appreciate the help I got from Derek, he was very helpful and professional."
We responded:
"Thank you for the kind words about Derek!"
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Janet Hojnacki

December 13, 2024

5  out of  5
rating by Janet Hojnacki
"Derek was very thorough while reviewing my insurance needs for my car and renters insurance. He compared the coverage I had with a different company and found better coverage for less cost. Not only was he professional and knowledgeable, he was very personable. Derek is a valuable asset to State Farm."
We responded:
"Hi Janet, thank you for the very kind words about Derek! "
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Tom Nguyen

November 26, 2024

5  out of  5
rating by Tom Nguyen
"UPDATE 11/26/24: Had a great and easy phone call with Lisa last month regarding some auto insurance options needed for a car we were picking up from across the country to drive home. She could not have made this step any easier over the phone, and we were insured that very same day with an email with cards attached. Thanks, Lisa! Keith, Lisa, and David are all such great, personable people to work with. Have never met a team that helps so efficiently. Like most agents, Keith may spot something and make suggestions, but it's more of a "heads up" attitude and you never feel any type of sales pressure tactics. Last year I had a meeting with David, and he is just as easy to deal with--just going over my policies, what they mean, and leaves it completely in my control if I wanted any modifications. Just yesterday I had the pleasure of speaking with Lisa over the phone regarding adding a new policy. She is straight to the point and explains things so simply. She even offered to look closer into an auto accident claim for me since I had a couple questions and was unsure of the process. This is why I stick with them."
We responded:
"Hi Tom-We really appreciate such a fantastic review. I will be sure to pass along your feedback!! Thank you for trusting us with all of your insurance needs."
Profile photo of Carol Heldt

Carol Heldt

November 25, 2024

5  out of  5
rating by Carol Heldt
"Tyler was very helpful and knowledgeable. Great experience!"
We responded:
"Tyler is the Einstein of insurance! Glad we could help. "
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Kim Carter

November 19, 2024

4  out of  5
rating by Kim Carter
"Derek was very thorough and made sure to try and get me the best possible rate."
We responded:
"Glad we were able to get you the best rate possible on your insurance!"
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Beverly Webb

November 18, 2024

5  out of  5
rating by Beverly Webb
"Great experience. I saved over 50%. AAAAAAA++++++"
We responded:
"That is an incredible savings on your insurance, so glad to hear it!"
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Ngawang Tsogyal

November 15, 2024

5  out of  5
rating by Ngawang Tsogyal
"Overall experience was excellent.Thanks."
We responded:
"So glad we could provide you with an excellent insurance experience!!"
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John Berg

November 7, 2024

5  out of  5
rating by John Berg
"Great customer service!"
We responded:
"Glad to hear it John! We pride ourselves on customer service!"
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Jack Buskirk

November 5, 2024

5  out of  5
rating by Jack Buskirk
"Tyler have great customer service!"
We responded:
"Thank you Jack! Tyler is a customer service specialist!!"
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Sarah Karabelas

November 1, 2024

5  out of  5
rating by Sarah Karabelas
"Derek has been super helpful and quick to handle my inquiries and needs. They were able to provide me a quote with a significant cost savings from some of their competitors. I am very happy to be working with this team"
We responded:
"Thank you For the kind words about Derek. Congratulations on your new home!!"
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Osman Farah

November 1, 2024

5  out of  5
rating by Osman Farah
"Tyler is very knowledgeable, detail oriented and very friendly too. Definitely I will recommend him."
We responded:
"Tyler is a rockstar!! Thank you for the kind words. "
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Mary Jo Jadwin

October 28, 2024

5  out of  5
rating by Mary Jo Jadwin
"I was looking to change my auto insurance and spoke with Derek. He was very helpful and knowledgeable about my needs. He explained everything very well and worked with me to get what I needed. Very satisfied and went with State Farm."
We responded:
"Derek is the auto insurance knowledge machine! Thank you for switching to us!!"
Profile photo of Sangeeta Srikanth

Sangeeta Srikanth

October 25, 2024

5  out of  5
rating by Sangeeta Srikanth
"Lisa is absolutely wonderful to work with. She is super helpful and very quick with her responses to any questions and requests that you have regarding your insurance needs."
We responded:
"Lisa is absolutely wonderful - you got that right! Thank you for trusting us with your insurance needs!"
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Mark Harris

October 25, 2024

5  out of  5
rating by Mark Harris
"Thatcher Did a great job understanding my situation and finding me the best coverage at a fair price. Would definitely recommend!"
We responded:
"Hi Mark, thank you for the words about Thatcher. Better yet, glad we got you the best coverage at a better price!"
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Robert Demott

October 16, 2024

5  out of  5
rating by Robert Demott
"Keith is really knows his stuff -super fast and saved me thousands bundling my auto and homeowners insurance. Literally made it all happen in minutes! Happy customer for life here..."
We responded:
"Beautiful home, thank you for sharing! Glad we could get you covered quickly!"
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Bart Pedretti

October 16, 2024

5  out of  5
rating by Bart Pedretti
"I worked with Derek H to find a customized home and auto insurance bundle that provides the coverage and protection that is right for my family. Prior to considering State Farm, l was always a bit worried my home insurance was a bit basic, weak, cheap, maybe even would leave me hanging. By working with Derek I now have confidence in my home and auto insurance - god forbid if anything were to ever happen to either. Thanks Derek!"
We responded:
"Kudos to Derek, thank you for trusting us with your home and auto insurance needs!"
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Jennifer Bisek

October 16, 2024

5  out of  5
rating by Jennifer Bisek
"Thanks to Kevin Nederhoed, I am saving 30% on my car insurance! He made it easy to switch. I wish II would've done this years ago! He was very friendly and very informative. Call and get a quote! In just a few minutes you could save a lot of money! Thank you Kevin!! Jennifer B"
We responded:
"Kevin is my super hero name! :) have your friends and family give us a call - we would love to help them like we helped you! "
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Dwight Oney

October 16, 2024

4  out of  5
rating by Dwight Oney
"I was given great advice and customer focused attention. Everything I asked for was done in one call and made the process comfortable."
We responded:
"Dwight, that is exactly what we are here for! So glad we could make things so easy for you. "
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Delilah Shellito

October 11, 2024

5  out of  5
rating by Delilah Shellito
"Great employee. Very kind. Lucky to have him working for you."
We responded:
"Thank you so much for the incredibly kind words!!"
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Philip Reilly

October 10, 2024

5  out of  5
rating by Philip Reilly
"Received a auto insurance bid from Keith Nederhoed and reviewed the policy over the phone. State Farm Insurance offered better coverage than my present policy at a better price. This was an easy decision. I’m very happy to say I changed my auto and renters insurance policy to State Farm Insurance Company Philip Reilly"
We responded:
"So glad we could get you better insurance coverage for less money than you were paying!"